PNZ: Legal Documents, Data protection policy

Data protection policy

This is an automated translation of our German "Datenschutzerklärung), all rights and errors reserved. The German original version shall prevail.

Data protection
Privacy policy and consent to the use of data at www.pnz.de
Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. The protection and the legally compliant collection, processing and use of your personal data is therefore an important concern for us. To make you feel safe when visiting our websites, we strictly observe the legal regulations when processing your personal data and would like to inform you here about our data collection and data use.

You can print or save this document by using the usual functionality of your internet service program (=browser: there usually "File" -> "Save as"). The following data protection declaration explains to you which data is collected on our websites and which data we process and use and how.

By agreeing to the following data protection declaration, you consent to PNZ-Produkte GmbH, Eichstätter Str. 2-4a, 86110 Kipfenberg (hereinafter "we" or "us") collecting, processing and using your personal data in accordance with the data protection laws and the following provisions.

1. responsible office
2. collection, processing and use of personal data
2.1 Personal data
2.2 Customer account
2.3 Collection, processing and use of your personal data
2.4 Use of your data for advertising purposes
2.4.1 Contact form
2.4.2 Newsletter
2.4.3 Individual advertising for you
2.4.4 Competitions, market and opinion research
3. payment transaction
4. cookies
5. log files
6th Web Analysis - Google Analytics
7. security query - Google reCAPTCHA
8th YouTube
9. social plugins
10. secure data transmission
11. the data subject's rights of access

1. RESPONSIBLE BODY
SPNZ-Produkte GmbH is responsible for the collection, processing and use of your personal data within the meaning of the Federal Data Protection Act.

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions, either as a whole or for individual measures, you can send your objection by e-mail, fax or letter to the following contact data:

In addition, you can of course also obtain information about the data stored with us at any time free of charge (see also point 9).

2. COLLECTION, PROCESSING AND USE OF PERSONAL DATA
2.1 PERSONAL DATA
Personal data is information about factual or personal circumstances of an identified or identifiable natural person. This includes, for example, your name, your telephone number, your address, as well as all inventory data that you provide to us during registration and when creating your customer account. Statistical data, which we collect, for example, when you visit our web shop and which cannot be directly linked to your person, is not included. For example, these are statistics on which pages of our shop are particularly popular or how many users visit certain pages of the PNZ Shop.

2.2 CUSTOMER ACCOUNT
For each customer who registers accordingly, we set up password-protected direct access to the inventory data stored with us (customer account). Here you can view data about your completed, open and recently shipped orders and manage your data and the newsletter. You undertake to treat the personal access data confidentially and not to make them available to any unauthorised third parties. We cannot assume liability for misused passwords, unless we are responsible for the misuse.

2.3 COLLECTION, PROCESSING AND USE OF YOUR PERSONAL DATA
Data protection is very important to us. Therefore we strictly adhere to the legal regulations of the Federal Data Protection Act and the Telemedia Act when collecting, processing and using your personal data. We collect, store and process your data for the entire processing of your purchase, including any subsequent warranties, for our services, technical administration and our own marketing purposes. Your personal data will only be passed on or otherwise transmitted to third parties if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. Within the framework of order processing, for example, the service providers we use here (such as transport companies, logistics companies, banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfil their task. Any other use of the information is not permitted and is not carried out by any of the service providers we have entrusted.

For your order we need your correct name, address and payment data. We need your e-mail address so that we can confirm receipt of your order and communicate with you. We also use it for your identification (customer login). You will also receive your order and shipping confirmation via your e-mail address.

Your personal data will be deleted, provided that legal storage obligations do not conflict with this and if you have asserted a deletion claim, if the data is no longer required to fulfil the purpose for which it was stored or if its storage is not permitted for other legal reasons.

For orders in the online shop (www.pnz-shop.de) we use the software of Plentymarkets GmbH, plentymarkets GmbH, Bürgermeister-Brunner-Straße 15, 34117 Kassel, Germany ("Plentymarkets"). The privacy policy of Plentymarkets can be found here: https://www.plentymarkets.eu/unternehmen/datenschutz/

2.4 USE OF YOUR DATA FOR ADVERTISING PURPOSES
In addition to processing your data to process your purchase from us, we also use your data to communicate with you about your orders, specific products or marketing campaigns and to recommend products or services that may interest you.

You can object to the use of your personal data for advertising purposes at any time, either as a whole or for individual measures, without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose.

2.4.1 CONTACT FORM
If you use our contact form, we use the data (including personal data) you provide us with exclusively for processing your request.

2.4.2 NEWSLETTER
For the dispatch of the newsletter we use the so-called double opt-in procedure, i.e. we will only send you a newsletter by e-mail if you have previously expressly confirmed that you want us to activate the newsletter service. We will then send you a notification e-mail and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this e-mail.

If you do not wish to receive any newsletters from us at a later date, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every newsletter.

For sending the newsletter we use the software of The Rocket Science Group LLC d/b/a MailChimp. The privacy policy of MailChimp can be found here: https://mailchimp.com/legal/privacy/

MailChimp
Attn. Privacy Officer
privacy@mailchimp.com
675 Ponce de Leon Ave NE, Suite 5000
Atlanta, GA 30308 USA

2.4.3 INDIVIDUAL ADVERTISING FOR YOU
We do not carry out advertising targeting.

2.4.4 COMPETITIONS, MARKET AND OPINION RESEARCH
In the case of competitions, we use your data for the purpose of notification of winnings and advertising our offers. You may find detailed information in our conditions of participation for the respective competition.

In addition, we may use your data to ask you for your opinion on our offer or individual products. Of course, we will only use these data anonymously for statistical purposes and only for us. Your answers in surveys are not passed on to third parties or published. If you participate in a survey from us, you agree to the above mentioned use of your data.

You can object to the use of your data for market and opinion research at any time, either in full or for specific measures, without incurring any costs other than the transmission costs according to the basic tariffs. A notification in text form to the contact data mentioned under point 1 (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every survey e-mail.

3. PAYMENT PROCEDURE
We offer you the payment options of prepayment, via Paypal and by credit card. When paying by prepayment you transfer directly to a bank account named by us. We will receive and save your name, the account from which the transfer was made, the amount and the payment subject. The payment via PayPal or credit card will be handled by PayPal. PayPal will only send us your name, delivery address, order number and confirmation of payment. The EEA Privacy Policy of PayPal can be found here: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

4. COOKIES
Accepting cookies is not a prerequisite for visiting our website. However, we would like to point out that our website and service have only limited functionality and that the use of the shopping cart function and the ordering of products is not possible if you do not allow us to set session cookies.

What are cookies?

Cookies are small files that are stored on your data carrier and store certain settings and data for exchange with our system via your browser. Basically there are 2 different types of cookies, so-called session cookies, which are deleted as soon as you close your browser and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or indefinitely. This storage helps us to design our website and our offers for you accordingly and makes it easier for you to use, for example by storing certain entries made by you in such a way that you do not have to repeat them constantly.

Which cookies do we use?

Most of the cookies we use are automatically deleted from your hard drive at the end of the browser session or within one day at the latest (hence session cookies). Session cookies are needed, for example, to offer you the shopping cart function over several pages. In addition, we also use cookies that remain temporarily on your hard drive. When you visit us again, we automatically recognize that you have already been with us. These temporary cookies (lifetime 1 day to 2 years) are stored on your hard disk and delete themselves after the given time by themselves. These cookies in particular serve to make our offer more user-friendly, effective and secure. Thanks to these files, it is possible, for example, that you will be shown information on the site that is specifically tailored to your interests. The exclusive purpose of these cookies is to adapt our offer to your customer wishes in the best possible way and to make your surfing on our website as comfortable as possible.

What data is stored in the cookies?

Only pseudonymous data is stored in the cookies we use. When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, your IP address or similar data that would allow the cookie to be assigned to you will not be placed in the cookie. On the basis of cookie technology, we only receive pseudonymised information, for example about which pages of our shop have been visited, which products have been viewed, etc.

Are there also cookies from third party providers (so-called third-party cookies)?

We do not use third party cookies.

How can you prevent the storage of cookies?

In your browser, you can set your browser so that cookies are only accepted if you agree to this. As a rule, the Help function in the menu bar of your web browser will show you how to reject new cookies and how to deactivate those you have already received. We recommend that you always log off completely after finishing your session on shared computers that are set up to accept cookies and flash cookies.

web beacons

Our service partners, such as Google and Mailchimp, may use so-called "web beacons" on our site and in e-mails. When we send e-mails to newsletter subscribers, these web beacons track user behavior, such as how often e-mails are opened and which links are clicked on. This allows us to monitor the use of our e-mails and, if necessary, to optimise our offer to you. Web beacons also allow us to monitor user behaviour on our website. These web beacons track, among other things, your IP address, the e-mail client you have selected, your browser type and similar information. We use the data obtained from them exclusively to improve our services (website, newsletter communication) and do not store or use any data that can be traced back to you as a person.

5. LOG FILES
Every time you access our pages, usage data is transmitted by the respective Internet browser and stored in log files, the so-called server log files. The data records stored in this process contain the following data: Date and time of access, name of the page accessed, IP address, referrer URL (the URL from which you came to the website), the amount of data transferred, as well as product and version information of the browser used.

The IP addresses of users are deleted or anonymised after the end of use. In the case of anonymisation, the IP addresses are changed in such a way that the individual details of personal or factual circumstances can no longer be attributed to a specific or identifiable natural person or can only be attributed to a specific or identifiable natural person with a disproportionate expenditure of time, cost and labour.

We evaluate these log file data records in anonymised form in order to further improve our offer and the shop and make it more user-friendly, to find and correct errors more quickly and to control server capacities. For example, it is possible to trace at which time the use of the shop is particularly popular and provide the corresponding data volume to ensure that you can make your purchase as quickly as possible. In addition, we can also identify and correct any errors more quickly by analysing the log files.

6. WEB ANALYSIS - GOOGLE ANALYTICS
Google Analytics is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", i.e. text files that are stored on your computer and enable an analysis of the use of our offer by Google. The information collected by the cookie about the use of our website (including your IP address) is usually transferred to a Google server in the USA and stored there. We would like to point out that Google Analytics has been extended on our websites by the code "gat._anonymizeIp();;" to ensure anonymous recording of IP addresses (so-called IP masking). At our instigation, your IP address is therefore only recorded by Google in abbreviated form, which guarantees anonymisation and does not allow any conclusions to be drawn about your identity. In the event that IP anonymisation is activated on our web pages, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information to evaluate your use of our website, to compile reports on website activities for us and to provide us with further services related to the use of websites and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. A transfer of this data by Google to third parties only takes place due to legal regulations or within the scope of order data processing. Under no circumstances will Google combine your data with other data collected by Google. By using this website, you agree to the processing of the data collected about you by Google and to the aforementioned manner of data processing and the stated purpose. You can prevent the storage of cookies by adjusting your browser software accordingly.

You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being sent to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link http://tools.google.com/dlpage/gaoptout?hl=de You can find further information on Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=de or http://www.google.com/intl/de/analytics/privacyoverview.html.

7. SECURITY QUERY - GOOGLE RECAPTCHA
In order to ensure sufficient data security during the transmission of forms, we use the service reCAPTCHA of the company Google Inc. in certain cases. this is mainly used to distinguish whether the input is made by a natural person or abusively by machine and automated processing. The service includes the sending of the IP address and possibly other data required by Google for the service reCAPTCHA to Google. The deviating data protection regulations of Google Inc. apply to this. Further information on the data protection guidelines of Google Inc. can be found at http://www.google.de/intl/de/privacy or https://www.google.com/intl/de/policies/privacy/

8TH YOUTUBE
Our site uses the provider YouTube LLC , 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for the integration of videos. Normally, when you visit a page with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we have embedded our YouTube videos with the advanced privacy mode (in this case, YouTube still contacts Google's Double Click service, but according to Google's privacy policy, personal data is not evaluated in this process). As a result, YouTube no longer stores information about visitors unless they watch the video. When you click on the video, your IP address is transmitted to YouTube and YouTube learns that you have watched the video. If you are logged in to YouTube, this information is also associated with your account (you can prevent this by logging out of YouTube before viewing the video).

We have no knowledge of, and no control over, the collection and use of your information by YouTube. For more information, please see the YouTube Privacy Policy at https://www.google.com/intl/de/policies/privacy/. In addition, we refer to our general description in this privacy policy for the general handling and deactivation of cookies.

9. SOCIAL PLUGINS
We do not use plugins from social networks.

10. SECURE DATA TRANSMISSION
Your personal data is securely transmitted by us using encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer).

Furthermore, we secure our websites and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.

11. INFORMATION RIGHTS OF THE AFFECTED PERSON
According to the Federal Data Protection Act, our customers have a right to free information about their stored data, as well as a right to correction, blocking or deletion of data.

We take the protection of your data very seriously. In order to ensure that personal data is not disclosed to third parties, please send your request by e-mail or by post, clearly identifying yourself: