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Terms and conditions

The German version of our Terms and Conditions ("Allgemeine Geschäftsbedingungen" = AGB) shall apply.

This version is an automated translation. All rights and errors reserved.

§ 1 Scope of Application

  1. All deliveries, services, and offers of PNZ-Produkte GmbH are made exclusively on the basis of these General Terms and Conditions. They also apply to future business relationships, even if not explicitly referred to again.

  2. Conflicting or deviating terms and conditions of the buyer are not recognized unless we have expressly agreed to them in writing.

  3. These terms and conditions are deemed accepted at the latest upon acceptance of the goods.

  4. A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding the contract, acts in the exercise of their trade or profession.


§ 2 Offer and Conclusion of Contract

  1. Our offers are non-binding and subject to change.

  2. A contract is only concluded upon our written order confirmation. If an order is not rejected within 4 weeks, it is deemed accepted.

  3. Collateral agreements, amendments, and additions must be made in writing.


§ 3 Nature of the Contract

The contracts between the buyer and the seller are purchase contracts. Financing agreements of the buyer with third parties do not affect our claims.


§ 4 Prices and Terms of Payment

  1. The prices stated in the order confirmation apply plus the applicable statutory VAT.

  2. Unless otherwise agreed, prices are ex-works PNZ including standard packaging.

  3. If more than 6 months pass between the conclusion of the contract and delivery, the prices valid on the day of delivery apply.


§ 5 Delivery Periods

  1. Delivery dates are non-binding unless expressly agreed as binding.

  2. Claims for damages due to delayed delivery are excluded unless the delay is due to gross negligence or intent.

  3. Force majeure and unforeseeable events entitle us to postpone delivery accordingly or to withdraw from the contract in whole or in part.


§ 6 Shipping and Transfer of Risk

  1. Shipping is at the buyer's risk. The risk transfers upon handover to the transport company or notification of readiness for dispatch.

  2. Upon request, we will insure the goods at the buyer's expense.

  3. For international deliveries, additional taxes, duties, or charges may apply, which are to be borne by the buyer. The buyer is responsible for complying with import or customs regulations.


§ 7 Warranty

  1. In case of defects, we will provide a replacement or repair at our discretion. Multiple repair attempts are permitted.

  2. The warranty period is 12 months from the date of delivery.

  3. Defects must be reported in writing without delay, no later than 10 days after delivery. Transport damages must be reported immediately to the carrier.

  4. If repair fails, the buyer may reduce the price or withdraw from the contract. Further claims only exist in cases of intent or gross negligence.

  5. Advice is given to the best of our knowledge, but we are only liable if a fee was expressly agreed upon.

  6. Claims for damages are excluded unless caused by gross negligence or intent.

  7. Warranty rights are non-transferable.


§ 8 Retention of Title

  1. The goods remain our property until full payment is received. If ownership is lost due to processing or resale, the resulting claim or new item replaces it.

  2. The buyer must inform us immediately of any third-party access.

  3. In the event of payment default, we are entitled to reclaim the goods. This does not constitute withdrawal from the contract unless otherwise required by law.


§ 9 Payment

  1. Unless otherwise agreed, the following payment terms apply: 2% discount for payment within 8 days, net payment within 30 days.

  2. Payments are credited to outstanding claims at our discretion. Conflicting instructions from the buyer are not recognized.

  3. Payment is deemed made only when the amount is credited to our account.

  4. Bills of exchange and checks are accepted for fulfillment only and subject to acceptance. Costs are borne by the buyer.

  5. In the event of payment default, we are entitled to charge interest at the usual bank rate.

  6. If the buyer's creditworthiness is in doubt, we may demand advance payment or security.

  7. Offsetting is only permitted with undisputed or legally established claims.


§ 10 Final Provisions

  1. German law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), unless mandatory legal provisions state otherwise.

  2. The contractual language is German. In case of translations, the German version shall prevail.

  3. The place of jurisdiction, where legally permissible, is Ingolstadt. The place of performance is Kipfenberg.

  4. Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected.

PNZ Products GmbH
Eichstätter Straße 2-4 a
85110 Kipfenberg

Managing director: Dr. Marcel Pietsch


Tel. 08465 1738-0
fax 08465 3616

info@pnz.de
www.pnz.de